Terms of Service
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the www.thistlecottageflowerfarm.co.uk website and mobile application (the "Service") operated by Thistle Cottage Flower Farm. Your access to and use of the Service is conditioned upon your acceptance and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use the Service.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.
All provisions of these Terms, which by their nature should survive termination, will remain in effect after termination. These include, but are not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Lawful Use
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations in connection with your use of the Website and any transactions conducted on or through it.
Product Availability & Substitution
In the event of supply difficulties, we reserve the right to substitute goods or packaging of equal quality and value.
Ordering Process
When you purchase a product on our website, you will be taken to a checkout page where payment will be processed. An automatic email will be sent to you upon completion of the transaction. This email is not a confirmation of your order. We will contact you separately to confirm our acceptance of your order. The transaction is considered complete only when your order has been dispatched. Reasons for failure to confirm an order may include, but are not limited to, stock shortages or payment issues.
Changes to the Website and Products
We reserve the right to modify or amend the website and the products offered at any time.
Flower Delivery
For flower deliveries, if the recipient is not at home, the flowers will be left in a designated, protected, shady area (at your own risk) as specified in the original order or with a neighbour for safekeeping, where possible.